FAQS

What is a residential hospice?


A Residential Hospice is a homelike environment where adults and children with life-threatening illnesses receive end-of-life services. A residential hospice provides individuals who cannot be cared for at home with compassionate care and comfort in the last stages of their life.




What is palliative care?


Palliative care is a type of health care for patients and families facing a life-limiting illness. Palliative care helps patients achieve the best possible quality of life right up until the end-of-life. Palliative care does not end when someone has died. Family members often need support as they grieve the loss of a loved one. Bereavement programs are offered in combination with palliative care.




What is hospice care?


The term hospice care refers to palliative care provided in a homelike setting. Hospice care is provided in a residential hospice. Huron Shores Hospice is Bruce County’s only residential hospice.




Is there a difference between palliative care, hospice care, and end-of-life care?


In Canada, palliative care and hospice care share the same principles. While palliative care programs were developed primarily within larger health care institutions, hospice care programs were developed as community volunteer based organizations. End-of-life care refers to services provided to patients who are in the final stages of advanced life-limiting illnesses.




What does a palliative doctor do that's different from what my other doctors do?


Your other doctors focus on your general health or treating your disease or condition. Palliative doctors concentrate on preventing and alleviating suffering, improving your quality of life, and helping you and your loved ones cope with the stress and burden of your illness.





Questions about Volunteering with Huron Shores Hospice

What does a Huron Shores Hospice Volunteer Do?


Huron Shores Hospice volunteers provide support to people who are at the end-of-life at HSH located in Tiverton Park Manor. The role of the hospice volunteer is determined by the needs of the individual client and their family members. Hospice volunteers also offer support to people who are grieving. Other volunteer tasks include fundraising and awareness committees, facilitation of events, and social media coordination. For More Details, go to our Volunteering Information Page.




Can anyone become a Huron Shores Hospice volunteer?


Anyone 18 years or older can apply to become a Huron Shores Hospice volunteer working with residents. We welcome adults of all ages, ethnic origins or religious backgrounds who possess sensitivity, compassion, good communication skills and a desire to help others. Volunteer Opportunities are also available for younger individuals with expertise in fundraising and marketing tasks.




How do I apply to become a Huron Shores Hospice volunteer?


If you are interested in becoming a volunteer, you are required to fill out a volunteer application form and register as a volunteer on our website. Additionally, if you wish to work directly with residents, you will be required to take training for hospice palliative care and undergo a screening process. For more information see our Volunteer Information Page.




Why do I have to go through such rigorous screening to become a hospice volunteer?


Because most of our clients are ill and often elderly, we need to ensure that their safety is our number one priority. Rigorous screening measures are required by our governing bodies to ensure clients are never put at risk.




What kind of training will I receive if I am accepted into Huron Shores Hospice’s volunteer training program?


Once accepted into the volunteer training program, each volunteer completes a 36 hour provincially mandated training course endorsed by Hospice Palliative Care Ontario, which is delivered by a richly diverse group of local community professionals. The volunteer training program is designed to cover all aspects of a dying person’s experience so that hospice volunteers can fully empathize and support their clients effectively. The Volunteer Coordinator will contact successful applicants to let them know the dates of the training, which is usually held a few times during the year.




Is there a fee that I have to pay to attend the hospice volunteer training program?


The fee for the hospice volunteer training course is $40.00. This fee will be reimbursed to those who continue as Huron Shores Hospice to volunteers after they finish training.




Do I need to have knowledge of death and dying, or have experienced the loss of a family member or friend to be a good hospice volunteer?


Most volunteers have experienced the death of a loved one and want to help others going through that experience. But this is not required; good hospice volunteers will develop this knowledge through training and their natural compassion and desire to help.




How much time per week will I need to volunteer?


After training, our Comfort Care Volunteers, are scheduled for 4 hour shifts in the suite. They can sign up for as many as 3 shifts per week and can schedule around their own personal schedule to make sure the hours work for their lifestyle.




Is the hospice volunteer work emotionally draining?


The work of a hospice volunteer is demanding but rewarding. We strive to make the essential human experience of death and loss less frightening through a holistic approach that enhances people’s dignity, self-worth and sense of connectedness.




As a hospice care volunteer, will I be expected to help with fundraising?


Huron Shores Hospice has several fundraisers throughout the year, and often our volunteers are invited to participate in various ways. Many volunteers enjoy coming out for events such as the Hike for Hospice or Handbags for Hospice and lending their support to these important activities as part of our HSH team but participation is voluntary.




Can I volunteer only for fundraising, special events or administrative work?


Yes, you can contact the office and sign up as a non-palliative care volunteer. These volunteers do not need to attend the volunteer training program.




I'm not sure I'm ready to become a hospice volunteer. Who would I talk with to discuss my suitability?


Our Volunteer Coordinator will be happy to meet with you to discuss your suitability and answer any questions you might have.




Will I have to administer any medications to my clients as a hospice volunteer?


No. Huron Shores Hospice volunteers do not administer medications or perform any nursing duties.





Questions from Residents and Families

Do I need to get a referral for Huron Shores Hospice services from my physician or another health care provider?


Yes, referrals are made by a health care professional and applications are processed by the South West Local Health Integration Network - Home and Community Care.




Will I have to pay for any of the services I receive from Huron Shores Hospice?


Huron Shores Hospice services and community programs are provided at no cost to the individual. To cover operating costs, Huron Shores Hospice holds fundraising events and receives support from our amazing community each year in the form of donations and volunteerism.




I'm afraid that if I request palliative care services, it means that I have given up, and I will die soon. Does death come sooner when someone starts receiving palliative care?


Hospice palliative care is not just for the final days or months of life. It’s a holistic approach that includes pain and symptom management, hospice caregiver support, spiritual care, bereavement and much more. While it is commonly used at end-of-life, it by no means indicates the patient will die soon. In fact, hospice services often improve and enrich the quality of a person’s life.




Does Huron Shores Hospice provide any other community programs?


Yes, Huron Shores Hospice offers a lending library full of helpful hospice resources open to the public, community educational events such as Death Cafes and End-of-Life workshops.




Does Huron Shores Hospice only provide hospice care support to seniors?


No, our programs and services are available to anyone who requires them, regardless of age.




If I agree to palliative care, does that mean I'm "giving up?"


Not at all. The goal of palliative care is to make you comfortable and help you achieve the best possible quality of life. You can have palliative care while you are undergoing treatments that may cure or reverse the effects of your illness. In fact, palliative care can help you cope with aggressive treatments by getting your pain and symptoms under control to help you fight the disease.




How can I find palliative care?


Palliative care can be provided at a hospital, a nursing home, an assisted-living facility, or at home. There are a number of ways to find a doctor who specializes in palliative medicine, including asking your personal doctor to refer you to a palliative doctor or asking your local hospital if they have a palliative specialist.




Could taking pain medicine hasten my death?


Appropriately prescribed medicine will not hasten death. Your palliative doctor has the expertise to devise a medication plan that makes you comfortable and is safe.




How do I know that I'm receiving the most beneficial or appropriate treatment?


Palliative doctors are concerned about you as a whole person. You are not defined by your illness. They understand that people with serious illnesses can be frightened and unsure of themselves when making medical decisions. They also understand that there is not always one right or wrong answer and that your needs and wishes may change over time. Palliative doctors consider all of this when they help you develop your treatment plan.





Questions about Donating

When Will I Get My Tax Receipt?


Once your donation has been received, you can expect your tax receipt within 2 weeks. Receipts are automatically generated for gifts of $20 or more. Receipts for monthly donors are issued annually. Should you have any questions about your gift, please contact us.




I Donated Online, Who Will Send Me My Tax Receipt?


All our online donations come to us through Canada Helps. Once your donation has been processed, you will receive a tax receipt via email directly from Canada Helps. If you have not received your receipt, check your junk mail, or contact Canada Helps directly (toll-free 1-877-755-1595) to ensure you receive your receipt.




Is My Banking And Personal Information Safe?


Yes. All of your information is kept confidential and protected by Huron Shores Hospice policies and procedures.